California Privacy Notice
Last updated: 03/22/2022
Scope of Notice
This California Privacy Notice (the “Notice”) supplements the information contained in our Privacy Policy and applies solely to individual residents of the State of California (“consumers” or “you”).
This Notice provides additional information about how we collect, use, disclose and otherwise process Personal Information (defined below) of individual residents of the State of California, either online or offline, within the scope of the California Consumer Privacy Act of 2018 (the “CCPA”).
Unless otherwise expressly stated, all terms in this Notice have the same meaning as defined in our Privacy Policy or as otherwise defined in the CCPA.
Collection and Use of Personal Information
When we use the term “Personal Information” in this Notice, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
For the purposes of this Notice, Personal Information does not include:
- Publicly available information from government records.
- Deidentified, aggregated or anonymized information that is maintained in a form that is not capable of being associated with or linked to you.
- Information excluded from the CCPA's scope, such as:
- Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
- Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
In the last 12 months, we have collected the following categories of Personal Information from the following sources of Personal Information for the following purposes, which reference the Personal Information, sources and purposes described in the Information We Collect, Sources of Our Collection, and How We Use the Information We Collect sections of our Privacy Policy:
· Your browser or device
· Publicly available sources
· Social media networks
· Third-party service providers
· For employment purposes
· To contact you
· To provide you information about our services
· To send you promotional offerings
· To invite you to participate in surveys
· For collaboration with third parties
· For marketing purposes
· To fulfill your orders
· Third party healthcare services providers and doctors
· Pharmacies
· Insurance companies
· To fulfill prescriptions
· To pair you with a healthcare provider
· To send you promotional offerings on services or prescriptions
· Third party service providers
· To fulfill your orders
· To contact you
· To provide you information about our services
· To send you promotional offerings
· To invite you to participate in surveys
· For collaboration with third parties
· For marketing purposes
· For employment purposes
· Third party service providers
· To send you promotional offerings
· For marketing purposes
· For employment purposes
· Third party service providers
· To provide you information about our services
· To send you promotional offerings
· For collaboration with third parties
· For marketing purposes
· To provide you with information about our services
· For marketing purposes
· To provide you location-based services
· Third party service providers
· Social media networks
· To provide you information about our services
· To send you promotional offerings
· Third party service providers
· To consider an application for employment
· Social media networks
· Third party service providers
· To provide you information about our services
· To respond to your inquiries/feedback
· To allow you to order prescriptions and pay for medical services
· Your browser or device
· Publicly available sources
· Social media networks
· Otherwise in accordance with our agreements with you
· Third party service providers
· To provide you information about our services
· To send you promotional offerings
· To invite you to participate in surveys
· For collaboration with third parties
· For marketing purposes
In addition to the specific commercial and business purposes identified above, the following “Common Purposes” apply to all categories of Personal Information we collect:
- To better serve you;
- To provide you our services;
- To enhance our services
- To protect our online security;
- For research purposes;
- To prevent fraud;
- To comply with legal process and our legal obligations;
- For business transactions;
- As otherwise provided in our agreements with you.
Disclosure of Personal Information
In the last 12 months, we have disclosed for a business purpose and sold the following categories of Personal Information, which reference the categories of Personal Information described above:
*GGD does not “sell” personal information about our customers as most people would typically understand that term. However, we may allow certain third-party communications to collect information about the users of our Services to develop or improve their products and services, to detect, prevent or investigating fraud or other misuse of their services, and for legal and compliance purposes. To the extent this practice is interpreted to constitute a “sale” under the CCPA, please see the How We Share Information with Third Parties and Third-Party Analytics and Targeted Marketing sections of the Privacy Policy for more information about how, we share Personal Information within GGD and with a variety of third parties for our business purposes.
Your California Privacy Rights
As a California resident, you may be able to exercise the following rights in relation to the Personal Information about you that we have collected (subject to certain limitations at law):
• The specific pieces of Personal Information we have collected about you;
• The categories of Personal Information we have collected about you;
• The categories of sources of the Personal Information we have collected about you;
• The categories of Personal Information that we have disclosed about you to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;
• The categories of Personal Information we have sold about you, and the categories of third parties to whom this information was sold; and
• The business or commercial purposes for collecting or selling Personal Information about you.
If you are under the age of 16, you have the right to opt-in, or to have a parent or guardian opt-in on your behalf, to such sales.
However, please note that if the exercise of the rights described above limits our ability to process Personal Information (such as in the case of a deletion request), we may no longer be able to provide you our products or services or engage with you in the same manner.
How to Exercise Your California Privacy Rights
To Exercise Your Right to Know or Right to Deletion
To exercise your right to know and/or right to deletion, please submit a request by:
- Mailing a written request to: 400 Concar Drive, San Mateo, California, 94402
- Writing us at support@gogetdoc.com and asking to exercise your California privacy rights
We will need to verify your identity before processing your request. In order to verify your identity, we will generally either require the matching of sufficient information you provide us to the information we maintain about you in our systems. Although we try to limit the Personal Information collected in connection with a request to exercise the right to know or the right to deletion, certain requests may require us to obtain additional Personal Information from you. In certain circumstances, we may decline a request to exercise the right to know and/or right to deletion, particularly where we are unable to verify your identity.
To Exercise Your Right to Opt-Out of Sales
As noted above, GGD does not sell personal information about our customers as most people would typically understand that term. However, we do allow certain third-party communications and advertising partners to collect information about the users of our Services to develop or improve their products and services, to detect, prevent or investigating fraud or other misuse of their services, and for legal and compliance purposes. To the extent this practice is interpreted to constitute a “sale” under the CCPA, please see the How We Share Information with Third Parties and Third-Party Analytics and Targeted Marketing sections of the Privacy Policy for more information about how to control the sharing of such information with third parties for our business purposes.
Minors Under Age 18
We do not “sell” the Personal Information of consumers we know to be less than 18 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the minor who is between 13 and 18 years of age, or the parent or guardian of a minor less than 13 years of age.
“Shine the Light”
To ask us for a notice describing what categories of personal information GGD shares with third parties or affiliates for those third parties or affiliates’ direct marketing purposes and identifying the name and address of the third parties that received such personal information, please submit a written request to the address provided in the Contact Information section of our Privacy Policy and specify that you want a copy of your “Shine the Light” California Privacy Rights Notice.
Financial Incentives
We do not currently offer any financial incentives in exchange for the retention or sale of Personal Information.
Updates to This Notice
We will update this Notice from time to time. When we make changes to this Notice, we will change the “Last Updated” date at the top of this page. If we make material changes, we will notify you by email to your registered email address, by prominently posting on our Services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided in the notification.
Contact Us
If you have any questions or requests in connection with this California Notice or other privacy-related matters, please send a message to support@gogetdoc.com.